Remember local motorcycle e-hailing service, Dego Ride that was banned by the previous government before? Well, apparently, the e-hailing service founded by Nabil Feisal Bamadhaj began its operations officially on 1st January 2020. According to the news, the government gives a six-month trial for motorcycle hailing operations and Grab Malaysia seems to take the challenge and decided to launch their own motorcycle e-hailing service called GrabBike.
GrabBike is now available in Kuala Lumpur city center
Customers who need to travel from point to point but can’t cope with the traffic congestions can use GrabBike e-hailing service. For now, GrabBike is available at bustling city centre such as KLCC, Bukit Bintang, Pudu and Chow Kit.
GrabBike also has option for female riders
For some people who are concerned whether they have the option to choose the rider or not, GrabBike allows them to do so. For female app users, they don’t need to worry about their safety anymore. It allows the users to choose female riders to travel at ease and comfort.
The fare is ridiculously affordable and cheap
For GrabBike, they charge RM3.70 for the base fare. For any extra km between 3-5.5KM, users ought to pay RM0.50 additional for extra kilometre and RM1.00 for over 5.5KM. On top of that, users are charged a service charge of RM0.30.
The introduction of the e-hailing service is a part of the government programme
As said in a statement recently and quoted by MalayMail, the GrabBike pilot is part of the government’s Proof of Concept programme. The pilot test has been started since January 3, 2020. The company, Grab is given a six-month trial to evaluate the feasibility of bike-hailing in Malaysia context.
Grab offers personal accident insurance for both drivers and passengers
As for Grab, safety is always their top priority and concern. Grab Malaysia country head Sean Goh said, both riders and passengers are covered by personal accident insurance. As for requirements, drivers need to complete their driver safety training and a practical riding assessment prior starting their job. Besides, all GrabBike motorcycles are equipped with helmets for driver and passengers and also reflective jackets for drivers for extra safety.
The e-hailing service only allows users to travel within a 10-kilometre radius
Apparently, the e-hailing service doesn’t cover for a long journey. It is only available for users to travel within a 10-kilometre radius from the users’ current location when they book the ride. As a matter of safety precaution, cash bookings are not available for all GrabBike rides between 9 PM to 2 PM.
Grab will continue to leverage their app safety features
Over the years, Grab has continuously leverage their tech-driven safety features. For instancec, passengers are required to provide selfie verification, Grab provides safety centre for drivers and also safety toolkit in case something happen and many more. GrabBike will adopt all these safety features as well.