The implementation of e-invoicing in Malaysia is set to revolutionize the way businesses manage their transactions, particularly for SMEs. We spoke with Bryan Cheong, an expert in this area, to get a clearer picture of how SMEs can navigate this shift without disrupting their operations. Here’s what he had to say.
How Can SMEs Transition Without Disrupting Their Operations?

For SMEs with tight financial resources, the idea of transitioning to e-invoicing may seem daunting. However, IRBM provides two primary methods for SMEs to transmit e-invoices, allowing businesses to choose the one that best suits their needs. The first option is the MyInvois Portal, a free, user-friendly platform hosted by IRBM. This portal is ideal for businesses with simpler operations that want to comply with e-invoicing without incurring additional costs.
The second option is the Application Programming Interface (API), a paid solution that integrates with existing business systems like Enterprise Resource Planning (ERP) software, accounting tools, or Point-of-Sale (POS) systems. This option is particularly beneficial for businesses with high transaction volumes, as it streamlines operations through automation. SMEs must evaluate their operational complexity and transaction volumes to select the most appropriate method, ensuring a seamless transition to e-invoicing.
What Are the Costs of Implementing E-Invoicing?
Costs are often a concern for SMEs when adopting new systems. The API model, for example, requires businesses to purchase compatible software, such as ERP systems or accounting tools. These systems typically start at RM1,000, with costs increasing depending on the features and capabilities of the software.
To manage expenses effectively, SMEs can begin by using the free MyInvois Portal if their transaction volume is low or if their operations are relatively straightforward. For those opting for the API model, it’s important to choose a system that is both scalable and aligned with their business’s current and future needs. Exploring different providers, including Peppol and non-Peppol technology solutions, can also help SMEs find the most cost-effective option.
How Can SMEs Ensure Compliance Across Multiple Sales Channels?

Managing compliance becomes more complex for SMEs operating across various sales channels, such as e-commerce platforms, live-streaming, and independent online stores. Cheong points out that each channel may have unique regulatory requirements, making it crucial for SMEs to invest in a versatile system that supports e-invoicing across all platforms.
Cheong explains that understanding the specific rules for each channel is equally important. For instance, selling through an online marketplace might require different compliance measures compared to selling via live-streaming or on a personal e-commerce website. By using a centralized system that accommodates these differences, SMEs can streamline their operations and remain compliant across all channels.
How Does E-Invoicing Simplify Tax Reporting?
Bryan Cheong highlights one of the most significant benefits of e-invoicing is its ability to simplify tax reporting. Each e-invoice serves as both proof of sales and proof of expenses, ensuring accurate and transparent transaction records.
For example, if Company A purchases an item or service from Company B, it is Company B’s responsibility to generate an e-invoice and send it to IRBM for verification. Only after IRBM has validated the e-invoice can it be passed to Company A. This means that even before Company A receives the invoice, IRBM already has a record of the transaction. This process ensures that all purchases and sales for every company in Malaysia are automatically recorded in IRBM’s e-invoice database as soon as the e-invoice is sent for validation by the seller.
Turning E-Invoicing Challenges Into Opportunities
While e-invoicing may initially seem daunting, it is also an opportunity for SMEs to enhance their operations. By leveraging tools like the free MyInvois Portal or investing in scalable API solutions, businesses can reduce administrative burdens, optimize costs, and improve efficiency..
With a clear understanding of compliance requirements and cost-effective strategies, SMEs can embrace e-invoicing as a tool for growth, ensuring a smooth transition into this new era of business management.
*Disclaimer:
The opinions shared in this article are personal and intended solely for educational purposes. Readers are encouraged to consult their own accountant or financial advisor for any specific queries or concerns related to their financial situations.
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