CIMB is waving goodbye to its familiar CIMB Clicks app and ushering in a new era of mobile banking with the CIMB OCTO app. This change, effective 11 June 2024, aims to streamline your banking experience with a modern interface, enhanced features, and a focus on security.
Why the Switch?
In a move to offer a more advanced platform, CIMB is phasing out the CIMB Clicks app. This decision opens the door for CIMB OCTO, a mobile banking app designed for ease of use. With a fresh design, CIMB OCTO boasts quicker navigation and easier access to your financial information. Additionally, you can personalize your app experience and utilize smart banking tools to simplify your financial management.
A Smooth Transition for CIMB Clicks Users
However, if you’re currently using CIMB Clicks, fret not! The transition is designed to be seamless. In fact, your existing account details and settings linked to your CIMB Clicks ID will be carried over, ensuring a smooth switch. You can continue using CIMB Clicks for a limited time, but to unlock the full potential of mobile banking offered by CIMB OCTO, downloading the new app is highly recommended.
Downloading and Using CIMB OCTO
The app is readily available for download on popular app stores: Apple App Store, Google Play Store, and Huawei App Gallery. Existing CIMB Clicks users can leverage their current login credentials (username and password) for access. This eliminates the need to create a new account, saving you time and simplifying the transition.
Getting Help
If you encounter any difficulties switching to CIMB OCTO, CIMB offers various support channels. You can reach them by phone at +603 6204 7788 or by email at cru@cimb.com. Alternatively, visit your nearest CIMB branch for personalized assistance.
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