Shane Mun, founder of Vimigo app says the idea came about so his family’s business that he’s running – Big Bath Sdn Bhd is able to set a clear and transparent business so that all staff are well-compensated and to assure both employer and management are aligned with the company’s direction.
“Vimigo app was created to help Big Bath manages the staff. We have over 100 staff and it’s not easy to ensure everyone shares the same vision and mission. As our sales department is quite big, we tend to focus on them as in giving commission and sales targets. However, we found out that our system is not fair for other departments,” he says.
“Most of the time, the salesperson will get rewards after they’ve achieved their targets, but not for the support team. This unfair situation somehow makes others become demotivated to work and not committed to doing their best. So, I’m finding ways how to solve this issue to make sure everyone is happy at work. Hence, Vimigo is founded.”
Vimigo app, solution for SMEs
The app Vimigo, that stands for ”Vision, Mission, Go” didn’t take off right away. Shane decided to try the app for Big Bath first to see the progress and positive changes it could make in the company. Surprisingly, the app helps to steer the company’s in the right direction and assure both employer and management share the same company’s vision and mission.
“Along the way, some of my friends from SMEs asked me how did I solve the issue. I told them about Vimigo and they requested me to share the app. Since then, we realised that SMEs are facing the same problem as ours and they need this solution. So, we started to sell the software to the market to help SMEs.
The idea behind Vimigo
Asked about how he got the inspiration to create the app, Shane mentions that he’s an IT graduated. Unfortunately, he didn’t have the chance to work in the IT-related field because he’s responsible to continue the family’s business legacy. Nevertheless, with the knowledge and skills, he managed to create an app to help the company’s management runs smoothly.
Setting up clear systems for companies
Vimigo helps to solve critical issues in a company’s management as in sales growth and the overall organisation of a business. It helps to set up clear systems for the teams to follow for sales and company goals. With this app, team members are driven to achieve their targets and complete organisational tasks.
Putting Grab app as an example, Shane elaborates that Vimigo is similar as in providing the same kind of tools as what Grab is doing where employers can set customised rewards or incentives for the staff via the app.
Helping SMEs to grow faster
“Vimigo is a performance reward system. Meaning, the app gives reward based on performance. If you asked me whether there’s any software available in the market that does not just give reward but motivate the staff, my answer is only us, Vimigo.”
“Most of the apps available in the market focus on helping business owners to optimise the operation but hardly on motivating staff to help the company grows. Vimigo, on the other hand, benefits both sides – employer and employees. With this app, employers can gain more profit and at the same time employees can get extra rewards or incentives,” he explains.
Growing fast in the market
Since the app was made available in the market last two years, it had more than 400 companies using it – thanks to its simple and clean interface design.
Unexpectedly, the app does not only cater to sales companies. Shane further elaborates that most customers came from different backgrounds – accounting firm, F&B, tuition centre and also supermarkets. Bottom line, they found out that this app is really helpful for the service industry.
As a startup that started with just a small team, Vimigo proves that they could achieve anything. Within a year, they have over 200 companies sign up to use the software. One of their greatest achievements is winning the Alibaba Malaysia Top 10 New Tech-Startups Award.
“Tech companies seldom get profit in the first and second year of operation. As a tech company, we are aware of this as we need to invest more before gaining any profit. Much to our surprise, we managed to gain profit in just one year of operation. We still can’t believe that we managed to turn a small business into a big one! We only started with a small team but we grow very fast.”
The main problems I have are talent retention and performance issues. Before this, my employee turnover rate is high. But now, after using vimigo, I have retained 80% of my employees. Moreover, it becomes a platform for employees to showcase themselves. As all the performances are visible in vimigo, I will give them opportunity to present themselves on how they can achieve good performance. For those thinking of quitting, I will give them new opportunity to try out other position to succeed.Ng Kim Heng, Advisory Services – Director
As most of my employees are foreign workers, their acceptance level is low. Despite that, I proceed in implementing. Since implementing, they become self-motivated. As a boss, I can see all their effort and reward them accordingly. So they will feel that they are properly compensated and recognized. At the end, even though everyone has different thinking and behavior, we still can work towards a common target and interest.Lau Hock Chuan, Hokkien Mee – Director
I mainly face issues in communicating with employees, especially in the case of understaffing. Generally, they should be able to handle but sometimes it is hard to deliver that message. Therefore, by having vimigo, it gives a good level of visibility for them to know what I am targeting so that they could work together and help each other to get the rewards.Bill Ngu Ing Piew, Wisdom Spring – Director