Grab, the leading Online-to-Offline (O2O) mobile platform in Southeast Asia has recently opened its new Regional Centre of Excellence (RCoE) in Petaling Jaya housing new job opportunities for local.
Just a month ago, Grab launched their seventh R&D Centre in KL as an extension to its global R&D teams that are based in Bangalore, Beijing, Ho Chi Minh, Jakarta, Seattle and Singapore.
A newly expanded 54,000 sq ft office space
The new office in Bandar
Creating 400 new job opportunities
By launching its Regional Centre of Excellence in Malaysia and R&D Centre, Grab plans to create at least 400 new high-value jobs, bringing its total employees in Malaysia to 1,000. The RCoE will spearhead the development of an in-house pool of highly-skilled professionals who are experts in their respective domains. This includes software engineers, data scientist and data analysts.
The company being an O2O mobile platform is focusing on establishing a strong team mainly consists of legal, customer experience, creative and design, financial services and tech and engineering team.
The legal team will provide advice on regulatory, policy and legal issues that impact the entire region. The customer experience team will provide quality customer support while the creative and design team, on the other hand, will develop creative assets for regional marketing campaigns and projects.
As for the financial services team, their role is to implement financial, procurement and risk management policies. Lastly, the tech and engineering team in Malaysia’s R&D Centre will focus on building trust and safety solutions and capabilities that not only solve safety issues for citizens in Malaysia but also across the whole of Southeast Asia. The tech and engineering team will play a pivotal role in setting a high bar for safety standards in Southeast Asia.
Malaysia’s Industry 4.0 blueprint
Grab is committed to contributing to Malaysia’s Industry 4.0 blueprint in the following areas:
1) Shared, Seamless and Smart mobility solution for all
2) Better livelihoods and income-earning opportunities for driver-partners
86% of our driver-partners supplement their income part-time with Grab. These driver-partners earn 37% more supplementary income with Grab, on top of their day-to-day jobs. Our GrabTaxi driver-partners also earn 10% more daily income compared to the past when they can only rely on street-hails and regular taxi bookings. We will continue to better the livelihoods of our driver-partners and offer increased income-earning opportunities, greater financial support, better technology tools and skills training, and more community activities for them and their loved ones.
3) Digital shop fronts for GrabFood, GrabRewards and GrabPay merchant partners
We will empower micro-entrepreneurs and small and medium-sized businesses to set up their digital presence on Grab app and leverage our user base and distribution network to earn higher business revenue.
4) Access to GrabPlatform to help like-minded start-ups and partners scale their business
Partners can either build their services into GrabPlatform or integrate Grab’s suite of technology and products into their own websites or apps, for example GrabPay for mobile payments, GrabExpress for logistics, or GrabProfiles for user authentication. This will give partners direct access to Grab users and help scale their business faster.